Frequently Asked Questions (FAQ)

CAN I TRACK MY ORDER?

Yes, of course track your order with Jeff, at the bottom of your screen on the left
I have not received an order confirmation, what can I do?

SHIPPING

What are the shipping fees?
What are the delivery times?

ORDERS

Can you withdraw the invoice from a package that I want to send as a gift?
What are the payment methods?
Can I have my order delivered to two different places?
Who should I contact if I have a question about a shipment?
How can I contact the company if I have questions about a product or an order?

PRODUCTS

I have a business, can I resell KandJu products?
Do you have gluten-free products?
Do you have allergen-free products?
What is the difference between your different mixes?
How long do candies keep their freshness?
Why are Kandju products so fresh?

KANDJU COMMUNITY

Can I be part of your great team?
Is KandJu a local company?
Do you do sponsorships and partnerships?